Sage is an ultimate accounting application that most business owners use to track their income and expenses, inventory, and manage invoices. The application is a perfect platform for microbusinesses and freelancers. With Sage 50, users can generate purchase orders from sales orders, perform bank reconciliation, record payments, and more. In order to utilize the benefits, you need to download and install the application on your system. Though executing the installation task is not rocket science, however at times, some users might face difficulty in it. Sometimes, the users have reported the Sage 50 error 1722 when they try to run the Sage executable file.
If you are too facing a similar situation and are looking for a reliable source to fix the error, then you have landed at the right place. This blog will guide you through the Sage 50 installation error, its causes, and various troubleshooting methods to fix the error. Henceforth you must read the entire blog.
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Table of Contents
What is Sage error 1722?
This error is related to Sage 300 CRE. The occurrence of this error simply implies that there is an issue in the Windows installer module. Whenever this error occurs, the users will receive the following message on their system screen “Error 1722: There is a problem with this Windows installer package”. The occurrence of this error blocks the installation of Sage 50 300 CRE. Due to the occurrence of this error, the installer crashes. Resolving this installation error is not a difficult task; however, before implementing the troubleshooting methods, let us understand the causes of this error.
Factors Responsible for Triggering Sage Error 1722
Before knowing the troubleshooting methods, let us have a look at the various causes which trigger this installation error in Sage. Our experts have gathered some of the prominent reasons which are behind the occurrence of Windows installer package errors. The various reasons are:
- There is an issue in the .Net framework.
- The Windows firewall is creating the problem.
- The Java installed on your system raises this issue.
- The previously installed assembly is hampering the Sage service host, ultimately resulting in this error.
- The application does not install properly.
- Some elements of the Windows installer are corrupted or damaged.
Common Symptoms of Sage 1722 Error
In order to resolve the error fully, you need to identify the error first. If you are not sure whether it is an installation error or another error, then you can take the help of the below-listed pointers. When this installation error occurs, then your system will start showing certain early signs and symptoms.
- The application stops responding to your commands.
- You are unable to use some functions.
- You can not install the application in spite of several attempts.
- The active operating system crashes.
- An error message appears on your window screen stating the error code and error message.
Proven Troubleshooting Methods to Resolve the Sage 50 Error 1722
We hope that until now, you are very well aware of the Sage 50 installation error, its causes, and its early signs. Now, it is the right time to dive deep into the pool of various troubleshooting methods. It is important to identify the right cause of the error as it saves you time. There is no need to run a trail-and-run method. You can directly implement the right troubleshooting method.
The various troubleshooting methods of Sage 50 1722 are:
Solution 1: Modify the Windows Firewall Settings
Windows Firewalls protect the system from malware attacks. It blocks the malicious website. However, at times the Windows firewalls block the download of the Sage website. It is due to the fact that the firewall considers the website as malicious. Therefore, you can alter the settings of the system firewall to resolve the issue. The steps to change the firewall settings of your system are as follows:
- The foremost step is to tap on the start button on your keyboard.
- In the search bar, type Windows firewall settings and press the enter key.
- Open the firewall settings window and choose the change settings option.
- Here, disable the Windows firewall and try to install the application again on your system.
- If you are still facing this issue, then you need to create rules for inbound and outbound for the particular ports.
However, if there are chances that Windows firewall services can not be started, then you need to follow the below-mentioned steps.
- Press the window + R key together to open the run command of the system.
- Type cmd in the run window and press the enter key to open the command prompt.
- Here, type “Rundll32 setupapi, InstallHinfSection Ndi-Steelhead 132 %windir%\inf\netrass.inf” and press the enter key.
- Again open the control panel of the system and choose the Windows firewall.
- When you tap on the firewall folder, a window appears stating, “Service has not been started, but you can start the service.”
- Now, go to the command prompt and type “netsh firewall reset,” and press the enter key.
- Again tap on the start button and type “firewall. cpl” in the run window bar, and press the enter key to move further.
- The Windows firewall dialogue box appears; here, tap on the OK button.
- It will start the Windows firewall services.
Solution 2: Install the latest version of Java
An outdated Java will result in the Sage installation error. To resolve the issue, you need to uninstall and install the latest version of Java on your system. Follow the steps mentioned below to remove the error caused due to Java.
- Open the control panel by clicking on the start button.
- In the control panel, choose the programs and features option from the available options.
- Now, select add programs option.
- A list of programs will appear. From the list, choose Java and right-click on it.
- Now, select uninstall a program option and press the enter key.
- It will uninstall the Java Program from your system.
As Java is necessary to run the application, you need to reinstall it on your system. The below-mentioned steps will help you in installing Java again on your system.
- Open the official website of Java and download the latest version of Java.
- Save the Java folder at the desired location in your system.
- Open the folder and search for the executable file.
- Double-click on it and follow the on-screen instructions to complete the installation task. Also, agree to the terms and conditions to go with the process.
- Tap on the next button to end the installation process.
- Finally, the latest Java version is installed on your system.
Hopefully, it will resolve the installation issue in Sage.
Solution 3: Fix the .Net Framework
An outdated or damaged .NET framework will raise this issue. You can rectify the issue by repairing or reinstalling the .Net framework. The below depicted steps will guide you through the .Net repairing process.
- Open the control panel of the system and choose the programs and features tab.
- From the list of programs, choose the Microsoft .net framework and right-click on it.
- Select the repair programs option from the available option.
- It will fix the issues within the program.
- Now, try to run the Sage application. If the error still continues, then you need to completely uninstall the Microsoft .net framework and reinstall the new one.
Solution 4: Re-register the Windows installer
The damaged or corrupted Windows installer will result in the Sage 50 1722 issue. To rectify the issue, you need to deregister and then re-register the Windows installer on your system. The below-mentioned steps will help you out in the re-registration process.
- Press the window + R keys together to open the run command of the window.
- Here, type CMD and press the CTRL + SHIFT + ENTER keys together to open the command prompt.
- Now, type msiexec/unreg and press the enter key.
- It will deregister the Windows installer. Now, you need to re-register the Windows installer again.
- To accomplish the same, you need to type msiexec/regserver and press the enter key.
- After the process gets completed, restart the system to check if the issue is resolved or not.
Solution 5: Make use of SFC and DISM tools
As the error occurs due to the damaged framework, you can fix the issue by detecting and repairing the problem with the help of the SFC tool. To detect the ruined or damaged framework, make use of the SFC tool, and to examine the framework picture, make use of the DISM tool. The below-mentioned steps help you in performing the scanning task:
- To initiate the process, press the start + R keys together.
- After that, type cmd and press the alt + shift +enter keys altogether.
- Type DISM /Online /Cleanup-Image /CheckHealth and tap on the enter key to continue the process.
- After that, type DISM /Online /Cleanup-Image /RestoreHealth and press the enter key.
- It will fix all the issues. You need to restart the system when the process gets finished.
Read Also : Sage 50 Payroll Error 7802
We understand that Sage 50 error 1722 disturbs you by halting your work efficiency. Hopefully, the troubleshooting methods explained in the blog help you in fixing this error. However, if you are stuck somewhere in the situation, then do not waste your precious time searching. Just call our experts or email your problem to them and get an instant solution.