How to fix sage 300 error 49153
admin  |  Sage  |  Jun 20, 2023  |  Estimated read time: 08 Min

The Sage 300 Error 49153 is a common connectivity error where the Sage application fails to establish a connection to the database. Due to this error, users are restricted in their company data, and also it affects the functionality of the Sage 300. The primary causes that trigger this error are linked to your internet connectivity, like offline status, DNS error, or any other cause. Based on the cause, a specific troubleshooting method needs to be taken by the user in order to fix Sage Error code 49153. Thus, here we are going to provide all the available information based on which you can find the root cause that is triggering this error and take the required measure in order to fix this error. Read this blog post further in order to fix Sage 300 Error 49153.

What is Sage Error 49153?

Once a user tries to sign in to Sage 300 to examine the database connection, it fails to couple the database. Sage 300 49153 is also highlighted. It means that Sage 300 has begun but it can’t set up a connection with the database. This error pops up because of failure to couple to the database during the Sage 300 application launch. 

error 49153 sage 300

Why Am I Receiving Error 49153 in Sage 300?

Various reasons due to which the Sage 300 application is unable to access the database are listed below:

  • The Sage Database that you are trying to access might be currently offline.
  • An invalid connection has been established between the Sage 300 and the SQL database, which thus restricts the Sage 300 from accessing the database.
  • DNS server-related issues can also trigger Sage Error 49153
  • The database might not have been updated to the latest version or your Sage 300 application has any pending update.
  • The server name might be invalid.
  • The connection between Sage 300 and the database might be restricted by the Firewall.

How to Fix Error 49153 Sage 300?

Based on the root cause due to which Sage Error 49153 has been triggered, you can take the following measure to resolve this technical error.

1. Check DSN database connectivity.

  • First, you need to open the company and system database profiles along with the Sage Database setup.
  • There you need to verify the following details:
  • Database Names
  • Login IDs
  • Name of the data sources that are set.
  • Once you have verified the details, you need to open the ODBC data source administrator. To go the given option, you need to follow the given path in your system:
    • Control Panel>Administrative Tools>Data Sources
  • Afterward, you need to verify the Data source and the server name.
  • The next entry which you need to verify is the SQL server name.
  • Now, login into the SQL authentication and check whether the remaining settings are set as default.

2. Check the DSN Database Connectivity

In case the above measure doesn’t work, then you need to test the database connectivity in the DSN, for which you need to follow the given steps:

  • Open the Window Command Prompt, where you need to ping the server name in order to check the connectivity and the address resolution.
  • If the ping test is unsuccessful, then you need to repeat the same test with the IP Address.
  • After the successful ping test, you need to enter the IP Address and check the DSN database connectivity.
  • If the connectivity test is successful, then the connection has been established, or if unsuccessful, then there are two possible reasons for that:
  • User ID has been restricted from accessing the SQL Server.
  • Any issue with the SQL server due to which it is unable to establish the connection.

3. Go to Sage Utility 

Before fixing Sage Error 49153, you need to check whether the error is associated with only one database or all the other available databases associated with your company. For that, you need to log into Sage Database Setup Utility to get details of the database associated with your Sage 300 steps which are listed below:

  • In your system, go to the start menu and open All programs.
  • Select the version of the Sage you are using and choose the option “Database Setup.”
  • Log in with your User ID and password.
  • Click on the OK button.
  • Now you can check all profiles set up in all your Sage applications installed in the system.
  • Right-click on any of the profiles and then select “Properties.”

In the properties, you can check the correct details of the server and the database to which it is connected. Now, you need to open the Sage Company-connected database, where you need to check the settings and make the necessary changes required.

4. Check the Database Server

You need to connect with the server desktop and then check the server status. Below are the steps for that:

  • Open the start menu, and there, you need to type “services.msc”
  • In the list of available services, scroll down to the bottom and search for SQL services.
  • Under the status and startup type, check the “Running” and “Automatic,” respectively.
  • If the following values are not there, then the server is the main cause of why you are receiving Sage error code 49153.
  • To fix that, you need to right-click on the SQL server and then select the option “Restart.”

Another cause for fixing error 49153 Sage 300 is that the SQL server is not active. To start the SQL server, you need to open the management console and get the list of every service available on the computer (services.msc). There, search for SQL server, right-click on it, and then click on start.

5. Check the SQL Database Server Settings

You need to open the SQL Database Server and there, check the following things:

  • SQL server running status.
  • TCPIP port is set to default, i.e., 1433.
  • Check whether the SQL server connection is static and is configured to be used with the correct port.
  • Check firewall configuration so that it allows incoming traffic to the TCPIP port.

Sage 300 Customer Support

Users, in case they are unable to fix Sage Error 49153, can reach out to our Sage customer support services. Our Sage technical support experts are available 24/7 to assist you with any trouble or issue you are facing with Sage 300 ERP software. Our Sage support services are available through the following means:

Sage Helpline Number

This is the primary which can be utilized in order to connect with a live person to resolve their query. Our Sage Helpline number can be located at the bottom of our website homepage. Not only Error 49153 Sage 300 but any issue can also be easily resolved with our assistance.

Sage Live-Chat Support

Another means to connect with our expert directly is the messaging facility which can be enabled with just one click. Just type your query along with your Sage product details and submit it to us. We will revert to you within the given time possible.


Once you follow the above troubleshooting steps, you can easily resolve Sage 300 ERP error code 49153. If you can’t resolve this problem, call the Sage helpline number to get accurate suggestions instantly. The sage customer support center is available 24/7 to assist you quickly. Sage experts are professional, experienced and fully trained to rectify any issue in Sage 300 accounting software.

Ezra Smith is a subject matter specialist Being a prolific content expert with a significant amount of experience, his writings on top directory categories in the United States are getting recognition among customers across the Globe. In addition to being a well-known writer, Adam has expertise in SEO and SMO strategies.

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